COVID-19 (Coronavirus) Information

Northwest Education Services (North Ed, formerly TBAISD) will use this webpage to provide Public Notice to our school community regarding School-Associated Cases of COVID-19. Within 24 hours of being notified of a school-associated case by a local health department, this dashboard will be updated to include new and cumulative COVID-19 case counts. Individuals identified as close contacts of a school-associated case will be notified separately and directly by their local health department.

Northwest Education Services' COVID-19 Protocol

2021-22 School Year

Beginning September 15, masks are required in all North Ed facilities for all students and employees, regardless of vaccination status. Due to Northwest Education Services' unique student population – who come from a wide geographic area with varying rates of COVID-19 transmission and vaccination statuses – the decision to require masks was made with support from North Ed’s internal safety committee and aligns with recommendations from local medical professionals, the Michigan Department of Health and Human Services (MDHHS) and the Centers for Disease Control and Prevention (CDC). Here is a summary of protocols that will be implemented for the start of the 2021-22 school year, understanding the need to be flexible and adjust as recommendations from government agencies may change:

  • Masks are required for all students and staff in all North Ed facilities regardless of vaccination status.
  • Masks required for anyone riding school buses.
  • Social distancing measures in school facilities (3 feet when masked and whenever possible).
  • Daily cleaning and sanitation of school facilities and equipment.
  • Quarantining, contact tracing and reporting protocols in coordination with local health departments.

North Ed COVID-19 protocols for Positive Cases and Close Contacts

The main goal of implementing prevention measures is to protect students, teachers, and staff, and maintain in-person learning. Please review Northwest Education Services' guidelines regarding quarantine and close contact information below.

PDF DocumentNorthwest Education Services' Updated COVID-19 Guidance (January 2022)


2021-22 School Year

Notice of Northwest Education Services Case Reports:

PDF Document1.25.2022 North Ed Life Skills Center Notification
PDF Document1.24.2022 North Ed New Horizons Notification
PDF Document1.24.2022 North Ed Creekside School Notification
PDF Document1.24.2022 North Ed Life Skills Center Notification
PDF Document1.20.2022 North Ed Life Skills Center Notification
PDF Document1.19.2022 North Ed Life Skills Center Notification
PDF Document12.1.2021 North Ed Life Skills Center Notification
PDF Document11.23.2021 North Ed Life Skills Center Notification
PDF Document11.19.2021 North Ed Life Skills Center Notification
PDF Document11.16.2021 North Ed Life Skills Center Notification
PDF Document11.10.2021 North Ed Life Skills Center Notification
PDF Document11.3.2021 North Ed New Horizons Notification
PDF Document11.3.2021 North Ed Creekside School Notification
PDF Document10.29.2021 North Ed New Horizons Notification
PDF Document10.20.2021 North Ed New Horizons Notification
PDF Document10.14.2021 North Ed New Horizons Notification
PDF Document10.12.2021 North Ed Creekside School Notification
PDF Document10.11.2021 North Ed New Horizons Notification
PDF Document9.22.2021 North Ed Career Tech Notification
PDF Document9.22.2021 North Ed Arnell East Notification
PDF Document9.14.2021 North Ed Creekside School Notification
PDF Document9.14.2021 North Ed Life Skills Center Notification
PDF Document9.3.2021 North Ed New Horizons Notification


New Cases


Cumulative Cases

Date Notified

Historical Data

2020-21 School Year

Adult Community Experience Center 0 0   0
Arnell Administration 0 0 2/18/2021 2
Arnell East Campus 0 1 9/22/2021 0
Career Tech 0 2 9/22/2021 21
Transition Campus/Life Skills Ctr 5 16 1/25/2022 4
Creekside School (formerly New Campus School) 4 3 1/24/2022 3
Bridgeway (formerly Oak Park School) 0 0 7/23/2021 8
New Horizons (formerly Traverse Heights) 2 6 1/24/2022 1
North Ed Total 11 28   39


*This data may include probable and confirmed cases as reported by the health department among students, staff, administration, or service contractors/visitors if the person with COVID-19 was in the building or participating in a school-sponsored function during their infectious period. (New cases are added to the cumulative case list at the end of each week.)
Last Updated: January 25, 2022

Google DocCOVID-19 Close Contact & Quarantine Information & FAQ

In accordance with state emergency orders and the Northwest Education Services (formerly TBAISD) Preparedness and Response Plan, the ISD will initiate communication and reporting procedures immediately upon learning of a probable or confirmed “school associated case” of COVID-19. A school associated case is defined as a probable or confirmed COVID-19 case among students, teachers, school staff members, or any other person who was present on school property or at a school function under circumstances that may result in the transmission or contraction of COVID-19 during their infectious period. The following communication will occur: 

  • The local health department will contact Northwest Education Services within 24 hours of learning the results of a positive or probable school associated case.
  • Northwest Education Services will immediately support the health department with the contact tracing process upon notification of a probable or confirmed case of COVID-19.
  • Persons identified through contact tracing as a close contact to someone in the school setting who tested positive for COVID-19 will be contacted directly by their local county health department. The health department will advise those individuals on what steps to take. If you or your family member is not contacted by the health department, you or your student are not identified as a close contact.  
  • Northwest Education Services will communicate with the specific program, building, and school community (set of persons affiliated with the school) of these situations to keep them abreast of all necessary information related to each case. This communication may come via email, phone call, and/or School Messenger.
  • Northwest Education Services will provide public notice to the school community on the home page of the Northwest Education Services website within 24 hours of being notified by the health department.

Please know that Northwest Education Services will adhere to all confidentiality policies and procedures including Family Educational Rights and Privacy Act (FERPA), HIPPA, and Americans with Disabilities Act (ADA), therefore specific information may not always be available regarding any particular case.

MDHHS School Outbreak Reporting:

On September 14, 2020, the Michigan Department of Health & Human Services (MDHHS) began reporting outbreak information by school building. Data includes K-12, college and universities in Michigan and is collected from 45 local health departments across the state weekly. An outbreak is defined as two or more cases with a link by place and time indicating a shared exposure outside of a household. 

The information is posted on Michigan's Coronavirus website linked HERE and is updated each Monday at 3 p.m.

The Michigan Department of Health & Human Services (MDHHS)  reports outbreak information by school building on Michigan's Coronavirus website each Monday at 3 p.m., and will include K-12, college and university school name, address, number of cases and if the cases involved staff, students or both.

State Health Department Resources:

MDHHS Coronavirus website - Michigan Dept of Health & Human Services

Grand Traverse County Health Department 
Serving Grand Traverse County

Benzie-Leelanau District Health Department
Serving Benzie and Leelanau counties

District Health Department #10 Coronavirus information
Serving Crawford, Kalkaska, Lake, Manistee, Mason, Mecosta, Missaukee, Newayo, Oceana and Wexford counties

Northwest Michigan Department of Health
Serving Charlevoix, Harbor Springs/Petoskey, Gaylord, Mancelona and Bellaire

Video Link for Covid-19 vaccines - Ask a medical expert, recorded May 18, 2021. Click to access.

New! Youth Mental Health Resources

Young people face many challenges, including those that impact mental health, and COVID has made those challenges even more pressing. We worked with area organizations and healthcare providers to gather youth mental health resources in northwestern Michigan. The document here contains links that may help youth, families and educators to organizations that are equipped to help. Check it out!

Youth Mental Health Resources

Mental Health Resources

Michael's Place - Grief support
Phone: 231-947-6453

Third Level Services - Crisis intervention/suicide prevention
24-hour Hotline: 800-442-7315 or 231-922-4800

MI Department of Education: Mental Health Toolkit

National Suicide Prevention Hotline: 800-273-8255

The Trevor Project - Crisis intervention/suicide prevention
TrevorChat: (best accessed from a computer)
24/7 TrevorLifeline: 866-488-7386
TrevorText: text "START" to 678678 (6AM-1AM EST)

Family Assessment & Safety Team (FAST): 833-295-0616 (24/7 Hotline)
Call FAST if: 

  • An individual is experiencing out of control behaviors that place him/herself at risk of harming self or others
  • An individual is expressing thoughts of suicide
  • An individual is experiencing severe stress that is resulting in a significant decline in daily and/or family functioning.
  • You just don’t know what else to do

Social-Emotional Development in Young Children

Resources to support awareness and reduce fear for children

Countering COVID-19 stigma and racism: Tips for parent and caregivers (

Trauma-Informed Response Principles

TBAISD Social-Emotional Remote Toolkit

A Parent Resource - Talking to Children about COVID-19

Videos for Kids:
The Mysteries of Life - Coronavirus, by BrainPOP
Sesame Street Coronavirus Town Hall,  with Dr. Leana Wen
Discouraging the Spread of Germs with Elmo and Rosita, in English and in Spanish

Just for Kids: A Comic Exploring the New Coronavirus, on National Public Radio (NPR)

Managing Anxiety and Coping: Check out Child Mind Institute’s Supporting Families During COVID-19 resource guide for parents and their children 

Communicating with Children during the COVID-19 Outbreak, from MDHHS

Augmentative and Alternative Communication (AAC) COVID-19 ResourceLINK
This resource has social stories and visual supports related to COVID-19 to help students better understand what the virus is, why schools are closed, and how they can stay healthy.  These supports can be especially effective with students with disabilities, such as those with complex communication needs or autism.

U of M Department of Psychiatry - Helping Young Kids Through the Coronavirus Crisis

Northwest lower Michigan early childhood resources:

Families who are seeking childcare assistance may call 877-614-7328 or visit for additional information.

To find childcare providers who have the capacity to provide care for children of essential workers call 2-1-1 to be routed to someone in our community who can help.



Northwest Michigan Works! - access this link for resources that support workers, unemployed individuals, and community residents


24/7 National Domestic Violence Hotline: 1-800-799-7233, or text LOVEIS to 22522 (for survivors & victims)

If you suspect child abuse, contact local law enforcement immediately by dialing 911 or the DHHS Hotline at 1-855-444-3911

Substance Use/Substance Use Disorder recovery support 

Michigan Unemployment Information: 1-866-500-0017
(recent expansion of qualifiers due to COVID-19)
For the fastest assistance submitting claims, go online

United Way of Northwest Michigan: Call 2-1-1 if you or someone you know need assistance with food, housing or financial support. This is also a way to volunteer to help in your community.

Public Transportation: Bay Area Transportation Authority (BATA) 

Michigan Department of Education COVID-19 Communications

Health-Related Resources

Preparing for Infectious Disease Epidemics (National Association of School Psychologists)

Brief Action Steps for School Crisis Response Teams (National Association of School Psychologists)

Remote Learning Toolkit 


School Employee COVID-19 Grant Information

October 29, 2020 - Notice to School Teachers & Support Staff re: COVID-19 Grant Application
November 5, 2020 - Teacher/Support Staff COVID-19 Grant Eligibility Letter

Resources for families seeking assistance


Resources for families looking for health coverage

  • Insurance Options: Remember that you can apply for Medicaid and CHIP any time of year — Medicaid and CHIP do not have restricted Open Enrollment Periods. Learn about free or low-cost health insurance options for your family based on your state, household income, and children in the home from
  • Options Following Job Loss: New York Times’ Q&A on health insurance, especially for those that have lost their job – Create an account to access free up-to-date information and expert guidance on coronavirus. No subscription required.

Self care and wellness resources for families

2020-21 School year required Notice of  Case Reports:

PDF Document7/23/2021 Oak Park Notification
PDF Document5/26/2021 Career-Tech Center Notification
PDF Document5/17/2021 Career-Tech Center Notification
PDF Document5/14/2021 Career-Tech Center Notification
PDF Document5/10/2021 Life Skills Center Notification
PDF Document5/4/2021 Oak Park Notification
PDF Document5/3/2021 Oak Park Notification
PDF Document4/30/2021 Oak Park Notification
PDF Document4/23/2021 Oak Park Main Campus Notification
PDF Document4/22/2021 Career-Tech Center Notification
PDF Document4/20/2021 Career-Tech Center Notification
PDF Document4/19/2021 New Campus School Notification
PDF Document3/29/2021 Life Skills Center Notification
PDF Document3/25/2021 Career-Tech Center Notification 
PDF Document3/19/2021 Career-Tech Center Notification (2)
PDF Document3/17/2021 Career-Tech Center Notification 
PDF Document3/15/2021 Career-Tech Center Notification 
PDF Document3/5/2021 Career-Tech Center Notification
PDF Document2/18/2021 TBAISD Administration Building Notification
PDF Document2/4/2021 Career-Tech Center Notification
PDF Document1-19-2021 TBAISD Oak Park School Notification
PDF Document1-18-2021 Life Skills Center Notification
PDF Document1-13-2021 Career-Tech Center Notification
PDF Document12-16-2020 TBAISD Traverse Heights Center Notification
PDF Document12-8-2020 TBAISD New Campus School
PDF Document11-14-2020 TBAISD Administration Building
PDF Document11-9-2020 Career-Tech Center Notification
PDF Document11-5-2020 Career-Tech Center Notification
PDF Document11-4-2020 Career-Tech Center Notification
PDF Document11-2-2020 Career-Tech Center Notification
PDF Document10-27-2020 TBAISD Oak Park School Notification
PDF Document10-27-2020 Career-Tech Center Notification (2)
PDF Document10-23-2020 Career-Tech Center Notification
PDF Document10-19-2020 CTC and Transition Campus School Community (2)
PDF Document 10-14-2020 New Campus School Associated Case Notification